The changing workforce in the sector
An increase in activities in the sector and also an expansion of the range of institutions involved has resulted in a sector workforce of people from diverse organisations and a wider professional background. Decentralisation has given responsibility to local districts; privatisation is bringing in the private sector; NGOs are active in everything from advocacy to the delivery of services. The work is also changing; technical staff should be working as contract managers, planners, regulators and facilitators. Outputs and performance measurement is changing from physical indicators, to a demand-led service as stated in the sector’s ‘Golden Indicators ’. Increased activity and decentralisation means that technicians and engineers now have more responsibility, for financial, human and physical resources.
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