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WEDC – Water, Engineering and Development Centre

A review of customer relations management in Department of Water Services, Brunei Darussalam

Author(s): Shahbudin, Nurul Izzah Arpan

Publisher: WEDC
Place of publication: Loughborough University, UK
Year: 2011
Physical: Project

Class: SHAH  
Series: Project.MSc.WEM


Brunei  |  Customer care  |  Focus groups  |  Institutional capacity  |  Interviews


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