My WEDC

Gateway to managing your resources and events

Developing knowledge and capacity in water and sanitation

Search the database of resources

 

  Sort by:  

More options       Reset

 

Results 1 - 10 of 26: (Number of pages: 3)

  1. A report card on public services in Hyderabad (2000)
    Administrative Staff College of India (ASCI)
  2. Capturing the consumer-voice: an evaluation of the social sustainability of water users associations in Malawi * (2016)
    Magoya, Joseph
  3. Customer relations management: part B - draft customer service guidelines: urban and sewerage authorities Tanzania (prepared by senior managers in urban water and sewerage authorities in Tanzania) * (2001)
    Coates, Sue; Sansom, Kevin
  4. A review of customer relations management in Department of Water Services, Brunei Darussalam (2011)
    Shahbudin, Nurul Izzah Arpan
  5. Area performance contracts evaluation report 1st quarter (Oct-Dec 2000): NWSC corporate management document) (2001)
    National Water and Sewerage Corporation (NWSC)
  6. Billing and collection systems for the Aqaba Water Company Technical support for the procurement and project management and private sector participation to the Ministry of Water and Irrigation, Water Authority of Jordan and the Jordan Valley Authority (Contract No. PCE-1-00-98-00015-00 Task Order 814) (2003)
    Chemonics International Inc
  7. Customer relations management: part A - introduction of urban water and sewage authorities in developing countries * (2001)
    Coates, Sue; Sansom, Kevin; Kayaga, Sam
  8. Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 1 - Guidance for government's enabling role * (2004)
    Sansom, Kevin; Kayaga, Sam; Franceys, Richard; Njiru, Cyrus; Coates, Sue; Chary, Srinivas
  9. Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 2 - Guidance notes for managers * (2004)
    Sansom, Kevin; Franceys, Richard; Njiru, Cyrus; Kayaga, Sam; Coates, Sue; Chary, Srinivas
  10. Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 3 - PREPP - utility consultation with the urban poor * (2004)
    Coates, Sue; Sansom, Kevin; Kayaga, Sam; Chary, Srinivas; Narender, A.; Njiru, Cyrus

 

1   2   3   Next   Last

 

* indicates the search result has a link to an online resource