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Water Engineering and Development Centre

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Results 1 - 10 of 13: (Number of pages: 2)

  1. Water supply and sanitation sector monitoring:a new decade to measure * (2004)
    Coates, Sue
  2. Customer relations management: part B - draft customer service guidelines: urban and sewerage authorities Tanzania (prepared by senior managers in urban water and sewerage authorities in Tanzania) * (2001)
    Coates, Sue; Sansom, Kevin
  3. Developing engineers and technicians: Notes on giving guidance to engineers and technicians on how infrastructure can meet the needs of men and women * (2007)
    Reed, Brian; Coates, Sue
  4. The Millennium Development Goals: why they matter to local government * (2004)
    Coates, Sue; Cotton, Andrew
  5. Capacity development: making the investment count in Uganda * (2005)
    Coates, Sue; Reed, Brian; Fisher, Julie
  6. Customer relations management: part A - introduction of urban water and sewage authorities in developing countries * (2001)
    Coates, Sue; Sansom, Kevin; Kayaga, Sam
  7. G018: Menstruation hygiene management for schoolgirls * (2014)
    Crofts, Tracey; Coates, Sue; Fisher, Julie; Shaw, Rod; Chatterton, Ken
  8. G018FR: Gestion de l'hygiene menstruelle * (2015)
    Crofts, Tracey; Coates, Sue; Fisher, Julie; Shaw, Rod; Chatterton, Ken
  9. G007FR: Parler et faire ne presentation en public * (2015)
    Tayler, Kevin; Coates, Sue; Scott, Rebecca; Reed, B J; Shaw, Rod
  10. Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 1 - Guidance for government's enabling role * (2004)
    Sansom, Kevin; Kayaga, Sam; Franceys, Richard; Njiru, Cyrus; Coates, Sue; Chary, Srinivas


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