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1. Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 6 - Sample strategic marketing plan for water services in Guntur, India * (2004)
   Narender, A.; Chary, Srinivas; Sansom, Kevin
2. Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 3 - PREPP - utility consultation with the urban poor * (2004)
   Coates, Sue; Sansom, Kevin; Kayaga, Sam; Chary, Srinivas; Narender, A.; Njiru, Cyrus