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Developing knowledge and capacity in water and sanitation

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  1. Service level delivery of municipal and private water sources in Olodi-Apapa, Ajeromi-Ifelodun LGA, Lagos * (2016)
    Ogunbajo, AbdulHakeem B
  2. A report card on public services in Hyderabad (2000)
    Administrative Staff College of India (ASCI)
  3. Customer relations management: part B - draft customer service guidelines: urban and sewerage authorities Tanzania (prepared by senior managers in urban water and sewerage authorities in Tanzania) * (2001)
    Coates, Sue; Sansom, Kevin
  4. Ethiopia water supply sector resource flows assessment (2004)
    Water and Sanitation Program (WSP)
  5. Ethiopia water supply sector resource flows assessment (executive summary) (2004)
    Water and Sanitation Program (WSP)
  6. Lusaka Water and Sewerage Company Limited draft corporate plan 1997 - 2001 "to provide adequate potable water and sewerage services at an appropriate economic level to industrial, commercial and domestic users in the Lusaka local authority recognised residential areas" (1996)
    Zambia, Lusaka Water and Sewerage Company (LWSC); Lusaka Water and Sewerage Company (LWSC)
  7. Reorganisation of the water sector. Consumer based level-of-service performance criteria. National framework for level of service assessment based on consumers (1996)
    Water Sector Development Group; Zambia, Government of the Republic of
  8. Water and sanitation in Tanzania. Poverty monitoring for the sector using national surveys (2002)
    Tanzania, Ministry of Water and Livestock Development; WaterAid; Eastern Africa Statistical Training Centre; National Bureau of Statistics
  9. City monitor 1996-97 Ahmedabad - Bangalore - Hyderabad - Pune (1998)
    Pangotra, Prem P.; Ahmedabad Management Association (AMA)
  10. Customer relations management: part A - introduction of urban water and sewage authorities in developing countries * (2001)
    Coates, Sue; Sansom, Kevin; Kayaga, Sam


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