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Resource details

Managing the pipe dreams: Resources for the management of urban water services for all consumer groups - a CD compilation of a series of WEDC publications

Author(s): Sansom, Kevin (ed)

Publisher: WEDC
Place of publication: Loughborough University, UK
Year: 2004

Collection(s): WEDC Bookshop

Price: £19.95
ISBN: 9781843800538

This pc compact disk comprises the electronic (pdf) files of a series of publications produced by WEDC. This is a comprehensive and handy resource for the management of urban water services for all consumer groups.

• Contracting out Water and Sanitation Services
  - Volumes 1 and 2
• Customer Relations Management
  - Parts A and B
• Designing Water Supply and Sanitation Projects to Meet Demand - Books 1, 2, and 3
• Serving all Urban Consumers - Books 1 - 6
• Willingness-to-pay Surveys: A streamlined approach

Keywords:
Marketing  |  Surveys  |  Urban services  |  Water supply management  |  Willingness to pay