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Capturing the consumer-voice: an evaluation of the social sustainability of water users associations in Malawi

Author(s): Magoya, Joseph

Publisher: WEDC
Place of publication: Loughborough University, UK
Year: 2016

Series: WEDC Conference 39
Collection(s): WEDC Conference Paper

Links:

• http://wedc.lboro.ac.uk/resources/conference/39/Magoya-2413.pdf
• https://dspace.lboro.ac.uk/2134/31347

Keywords:
Customer care  |  social  |  Sustainability  |  Water supply